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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Moore

Scott Moore

April 3, 2024

5  out of  5
rating by Scott Moore
"David Vehmeier was Courteous, Friendly & Helpful. Very knowledgeable. Saved me over 50 % on my premium for the same coverage. Highly recommend!"
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Debbie Watson

April 1, 2024

5  out of  5
rating by Debbie Watson
"Dave gave us great service and saved us money on our auto insurance"
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Beverly Lacy

March 28, 2024

1  out of  5
rating by Beverly Lacy
"Nothing but bad experiences"
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Morgan Blessing

March 26, 2024

5  out of  5
rating by Morgan Blessing
"Mia is always so helpful and does a great job"
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Nick Skeel

March 26, 2024

5  out of  5
rating by Nick Skeel
"I used to go to another local insurance agent for yrs, Then I recently ( 2yrs ago i believe) switch to State Farm with Melissa Thomas and I’ve saved over $50 a month. Very affordable especially in the times we’re in nowadays. I definitely recommend switching or atleast call and get yourself a free quote obviously!! I’m very happy I switched"
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MaizeMaximus420

March 26, 2024

5  out of  5
rating by MaizeMaximus420
"Mia is a very knowledgeable and experienced employee and cares for her customers."
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Marco Pichardo

March 26, 2024

5  out of  5
rating by Marco Pichardo
"Mia helped me get signed up for life insurance. Was a very easy and straight forward process."
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Ares Rucker

October 12, 2023

5  out of  5
rating by Ares Rucker
"Love state farm this office has the most helpful agents and also staff is very friendly"
We responded:
"We appreciate your review, Ares. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL! "
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Kimberly Euler

October 11, 2023

5  out of  5
rating by Kimberly Euler
"Great people to work with! Answered all our questions and got us set up fast."
We responded:
"We appreciate your review, Kimberly. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL! "
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Beth Nieman

October 11, 2023

5  out of  5
rating by Beth Nieman
"Dave is knowledgeable and helped provide us with the policies we needed to cover us in any situation we may have. He was kind, and will help you if you have any questions about anything."
We responded:
"So happy to hear you had an excellent experience with our Team Member, Dave. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs!"
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Brittany Diane

July 26, 2023

5  out of  5
rating by Brittany Diane
"Mia was excellent to work with. She was very informative when it came to my policy and made sure I was completely satisfied before she completed the order. Mia was quick, friendly and overall amazing. The best part is, she found me a policy within my budget that still provides all the coverage I need. I highly recommend her for your insurance needs!"
We responded:
"We appreciate your review, Brittany. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with Mia & our team here in Freeport, IL!"
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Ron Floerke

July 15, 2023

5  out of  5
rating by Ron Floerke
"Walked in ..no call before .Got me all set up n no time"
We responded:
"Welcome to our office Ron! Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. "
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Megan Genandt

July 14, 2023

5  out of  5
rating by Megan Genandt
"Great experience and friendly people."
We responded:
"So happy to hear you had an excellent experience with our team Megan! Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. "
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Randy Cindy

April 19, 2023

5  out of  5
rating by Randy Cindy
"Fantastic service that took less than 2 minutes to fully complete my service request! Mia rocks!"
We responded:
"We appreciate you trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. We are happy to hear you had a great customer experience with Mia and our team here in Freeport, IL! Thank you for your review, Randy😊"
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William Brown

March 29, 2023

5  out of  5
rating by William Brown
"Working with Mia and Melissa has been an excellent experience and that are amazing at what they do, especially customer service. Looking forward to working with them on covering all my insurance needs for years to come."
We responded:
"We appreciate your review, William. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Evan Bennett

March 22, 2023

5  out of  5
rating by Evan Bennett
"Excellent customer service. Always get the answers I need very quickly"
We responded:
"We appreciate your review, Evan. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Tony Mcdonald

March 1, 2023

5  out of  5
rating by Tony Mcdonald
"Mia has done a great job answering all my questions and finding me the lowest insurance possible. Very thankful for her quick responses."
We responded:
"We appreciate your review, Tony. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with Mia & our team here in Freeport, IL!"
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Scott Lamping

December 20, 2022

5  out of  5
rating by Scott Lamping
"Very helpful and polite.great agent. A+++++"
We responded:
"We appreciate your review, Scott. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Dylan Joens

December 13, 2022

5  out of  5
rating by Dylan Joens
"Great insurance at a reasonable price the staff is also wonderful and very helpful highly suggest"
We responded:
"We appreciate your review Dylan. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Dona Beasley

December 8, 2022

5  out of  5
rating by Dona Beasley
"Best local agent around. Her staff is very friendly and always go above and beyond when you need something. Highly recommend Melissa just because of her staff she has working there! They make you feel like family and that they actually care."
We responded:
"We appreciate your review, Dona. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Michele Daws

December 5, 2022

5  out of  5
rating by Michele Daws
"Mia in the office is so approachable and friendly. In situations where you need some positivity and grace and reassurance, Mia will treat you with knowledge and respect. I highly recommend!!"
We responded:
"We appreciate your review, Michele. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with Mia & our team here in Freeport, IL!"
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Shayna Ross

October 13, 2022

5  out of  5
rating by Shayna Ross
"Amazing company and employees are the best!!"
We responded:
"We appreciate your review Shayna. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"
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Brenna Lopez

October 12, 2022

5  out of  5
rating by Brenna Lopez
"This is my absolute favorite insurance agency. They work with me and always get the best deals available for whatever it is I'm looking for! Plus, miss mia that works here is wonderfully helpful and always in such a grand mood! Love this place!"
We responded:
"We appreciate your review Brenna. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with Mia & our team here in Freeport, IL!"
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Tiffany Kruzel

October 12, 2022

5  out of  5
rating by Tiffany Kruzel
"I recently had a very brief interaction with the office . It was very pleasant. I was treated with respect & patience. 10 out of 10 recommend."
We responded:
"We appreciate your review Tiffany. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. You are a valued customer! Happy to hear you had a great customer experience with our team here in Freeport, IL."
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valerie huenefeld

October 12, 2022

5  out of  5
rating by valerie huenefeld
"I switched over to state farm insurance a year or more ago I love the customer service very nice and polite able to answer any and all my insurance questions very willing to work with you when it comes to making your payment I have never had a bad experience also the cheapest insurance quote I got when calling and looking around I would definitely recommend using this office for all your insurance needs"
We responded:
"We appreciate your review Valerie. Thank you for trusting Melissa-Schwartz Thomas State Farm with all of your insurance needs. Happy to hear you had a great customer experience with our team here in Freeport, IL!"